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testimonials

Testimonials

Reviewed by Danny R.

Kevin was always available to answer any questions we had. Great service

Reviewed by Patrick R.

Customer service was excellent!

Reviewed by Christopher C.

One of the best loan officers I have ever worked with, hands down!

Reviewed by Tatiana W.

Kevin was great. He was communicative, professional and very approachable. He was able to work with us, understanding what our priorities were. Would 100% recommend Kevin.

Reviewed by Viviane Regina D.

As a first-time homebuyer, I would like to suggest that all parties involved in the home buying process maintain consistent communication and ensure the customer is kept fully informed. At the beginning of the process, when I spoke with the home sales representative and my realtor, I was transparent about the amount I had for closing costs. Initially when I started the conversation about mortgage, I was informed that interest rates will be starts at 2.99% and 5.99% annually, but closing costs were higher than expected. I came back with the sales representative and my realtor, and after further discussions my closing cost budget was approved, and I proceeded with my decision to purchase the home based on that information. However, about a week after the contract was signed and earnest money paid, Kevin reached out and due closing costs (informed and agreed in advance) , I could no longer access the same interest rate buydown rates previously presented. Nobody told me that my closing cost budget discussed and approved would determine interest rate changes. Additionally, the closing day was quite stressful, as Kevin's team faced challenges completing everything on time despite efforts to provide all requested documents promptly. As a result of the last-minute adjustments, I had to make an unexpected payment of USD 249.34. This required me to visit my bank during my closing day to obtain a check for this remaining amount — despite confirming the closing amount and scheduling a wire transfer the day before to avoid such issues. It was a good opportunity to work with Kevin and his team and hope this feedback helps improve future experiences

Reviewed by Kari S.

Kevin and the entire team worked patiently and endlessly until the transaction was complete. I am forever grateful to Kevin for helping me get into my home.

Reviewed by Pedro J G.

It was quick and right on to my questions.

Reviewed by Bryanna R.

Very communicative, knowledgeabl, and answered all of our questions and then some! We were very pleased with the process and how much we were connected with everyone throughout this journey. Thank you Kevin!

Reviewed by Jabin S.

Kevin did a great job and kept me well informed thought out the entire process!

Reviewed by Susan T.

The communication was great easy process and very wonderful people

Reviewed by Christopher B.

Great communication, all of my questions got answered, in a timely manner. It was a great experience for me. Very thankful for Kevin and his team!

Reviewed by Rebecca M.

Kevin was professional and very helpful.

Reviewed by Angela C.

You were very helpful during this whole process of us buying our town home and I thank you for that..

Reviewed by Harik Kumar M.

working with Kevin was fantastic.

Reviewed by Drew L.

Kevin was with us the entire way and answered any questions we asked !

Reviewed by Joon-Wan K.

Kevin took phone calls even at late night helping us with the whole process. He was great at answering question and quick turnaround.

Reviewed by Matt M.

Kevin was great to work with

Reviewed by Summer M.

This was a very last minute decision, and working with Kevin made it the smoothest process possible. Our lender preferred we go through Kevin and I'm super thankful that he did. The communication, flexibility, explanations, and customer service was absolutely outstanding. My fiancé and I are first time home buyers so every question we had, Kevin had a solution for. He also gave us multiple loan scenarios to choose from, even when we were just looking at one, and we really appreciated being able to consider all of our options as well. We will use Kevin in the future for anything like this, and refer him to all family and friends.

Reviewed by Clinton W.

Kevin was always there to reassure things were going well, and even answered text and called us on Christmas Eve to answer questions about our closing on 12/30. We absolutely recommend Kevin.

Reviewed by Rayna C.

Kevin helped us a lot through the whole process. Highly

Monica Smith / Texas Lonestar Title

I wanted to take a minute and email you regarding the closing from last week. I just wanted to let you know that I am in love with the e-signature closings. It saved me time at the closing table and money because of less documents to print. As busy as everyone is lately, e-signature closings are the way to go. We print mounds & mounds of documents for closings daily. Most average around 150 pages. I printed 60ish pages for this closing. When we are back to back in closings daily, a closing package with 60 pages saves us time in the closing room. Between that and the awesome, quick funding on the file, it was a win-win.

Thanks for making a quick & smooth closing! I hope all lenders take the e-signature closing route soon!!!! 😊


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